2.2. Information Collected Automatically

When you visit Langlandia.com, certain information may be collected automatically, depending on the website features and technologies in use. This may include:

• Your IP address.

• Browser type and version.

• Device type and operating system.

• Pages visited and interactions with the website.

• The date, time, and duration of your visit.

• The website or source from which you arrived at Langlandia.com.

• Technical information relating to website performance, security, and errors.

We may use server logs, essential cookies, and similar technologies to maintain website functionality, protect our Services, and understand technical issues.

Analytics and advertising technologies, where used, will be subject to applicable consent requirements.

2.3. Information Related to Orders and Payments

When you purchase products or Services, we collect and maintain information necessary to process and manage your order.

This may include your contact details, order number, purchased items, payment status, billing information, refund information, and relevant transaction records.

Payments may be processed by third-party payment service providers. We do not intend to collect or store full payment card details, such as complete card numbers or security codes, on our own systems. Such information may instead be processed directly by the relevant payment provider.

The actual information processed will depend on the payment methods available on our website.

3. How We Use Your Personal Information

We process personal information only where we have an appropriate legal basis and a legitimate purpose under applicable law.

Your information may be used for the following purposes:

3.1. Providing Our Services

We use relevant personal information to:

• Provide access to purchased courses, lessons, digital products, and learning materials.

• Create and manage user accounts, where available.

• Deliver orders and provide access to digital downloads.

• Organize lessons, coaching sessions, and educational activities.

• Personalize learning materials and support where appropriate.

• Maintain records of educational progress and purchased Services, where necessary.

3.2. Processing Orders and Payments

We use relevant information to confirm purchases, process transactions through our payment providers, manage refunds, maintain accounting records, and respond to questions about orders.

3.3. Communicating with You

We may use your contact information to:

• Respond to questions and requests.

• Send order confirmations and purchase-related information.

• Provide important service notifications.

• Communicate about changes affecting your account, purchases, or Services.

• Provide customer support.

These communications are sent where necessary to perform a contract, comply with legal obligations, or pursue another applicable lawful basis.

3.4. Improving Our Website and Services

We may use technical information and permitted usage statistics to understand how visitors use Langlandia.com, identify errors, improve website performance, and develop our educational products and Services.

Where analytics or similar technologies require consent, we will obtain that consent before activating them.

3.5. Marketing and Updates

We may send newsletters, educational updates, product announcements, special offers, or information about new courses and services where permitted by applicable law.

Where marketing consent is required, we will request it separately. You may withdraw your consent or unsubscribe from marketing communications at any time.

Unsubscribing from marketing communications will not prevent us from sending essential transactional or service-related messages where necessary.

3.6. Security and Legal Compliance

We may process personal information to detect and prevent fraud, protect our website and users, investigate suspected misuse, establish or defend legal claims, and comply with applicable legal obligations.

4. Legal Bases for Processing Personal Data

Where the GDPR applies, we rely on one or more of the following legal bases, depending on the purpose of processing:

Contractual necessity: Processing information necessary to fulfill an order, provide purchased Services, manage an account, or take steps requested by you before entering into a contract.

Legal obligation: Processing information necessary to comply with applicable laws, including tax, accounting, and record-keeping requirements.

Legitimate interests: Processing information necessary for legitimate business interests, such as website security, fraud prevention, service improvement, and the handling of legal claims, provided those interests are not overridden by your rights and interests.

Consent: Processing information where you have freely given consent, including for certain marketing communications, non-essential cookies, analytics, or other activities for which consent is legally required.

Where processing is based on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

Where personal information is necessary to fulfill a contract or comply with a legal obligation, failure to provide that information may prevent us from providing the relevant product or Service.

5. Cookies and Similar Technologies

Langlandia.com may use cookies and similar technologies to support website functionality, remember preferences, improve security, and understand website usage.

Cookies may include the following categories:

Essential cookies: Necessary for core website functionality, security, session management, and other essential operations.

Preference cookies: Used to remember certain settings or preferences.

Analytics cookies: Used to understand how visitors interact with our website and to improve its performance.

Marketing cookies: Used, where applicable, to support advertising, measure advertising effectiveness, or provide relevant promotional content.

Non-essential cookies and similar technologies will be activated only where the required consent has been obtained.

You may manage your cookie preferences through the cookie settings available on our website, where provided. You can also manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

For additional information, please refer to our Cookie Policy, if available.

6. Sharing Personal Information with Third Parties

We do not sell your personal information to third parties.

We may share relevant personal information with trusted third parties when necessary to operate our website, provide our Services, process transactions, or comply with legal obligations.

These third parties may include:

• Website hosting and technical providers: To host, maintain, secure, and operate Langlandia.com.

• Payment service providers: To process payments, verify transactions, and manage refunds.

• E-commerce and website service providers: To manage orders, accounts, digital downloads, and related website functionality.

• Email and communication providers: To deliver transactional messages, respond to enquiries, and send permitted marketing communications.

• Analytics and advertising providers: Where used and where the applicable legal requirements have been met.

• Professional advisers: Such as accountants, lawyers, or other advisers where reasonably necessary.

• Public authorities and legal bodies: Where disclosure is required by law or necessary to protect legal rights.

We aim to share only the information reasonably necessary for the relevant purpose.

Where required by law, we take appropriate steps to ensure that third-party service providers handle personal information in accordance with applicable data protection requirements.

The specific providers involved will depend on the technologies and services actually used on Langlandia.com.

7. International Data Transfers

Some of our service providers may process personal information in countries outside your country of residence, including countries outside the European Economic Area (EEA).

Where personal data protected by the GDPR is transferred to a country that does not benefit from an applicable adequacy decision, we will rely on an appropriate transfer mechanism and implement any additional safeguards required by applicable law.

Such safeguards may include Standard Contractual Clauses or another legally recognized transfer mechanism.

Information about relevant safeguards may be requested using the contact details provided in this Privacy Policy.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing Services, maintaining order records, resolving disputes, and complying with legal obligations.

Retention periods may vary depending on the type of information and the applicable legal requirements.

For example:

• Account information may be retained while your account remains active and for a reasonable period afterward where necessary.

• Order, payment, and accounting records may be retained for the period required by applicable law.

• Customer communications may be retained for as long as necessary to respond to requests and maintain appropriate business records.

• Marketing information will be retained in accordance with the applicable consent, objection, and retention requirements.

• Technical logs may be retained for a limited period appropriate to security and operational needs.

When personal information is no longer required, we will delete it or anonymize it, unless we are legally required or otherwise permitted to retain it.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction.

Depending on the nature of the information and the Services provided, these measures may include access controls, secure connections, password protection, restricted access to customer information, and the use of reputable service providers.

However, no website, online service, or electronic transmission can be guaranteed to be completely secure.

If a personal data breach occurs, we will take the steps required by applicable law, including notifying affected individuals and relevant authorities where legally required.

10. Your Privacy Rights

Where the GDPR applies, you may have the following rights regarding your personal information:

Right of access: To request confirmation of whether we process your personal data and obtain a copy of that data.

Right to rectification: To request correction of inaccurate or incomplete personal information.

Right to erasure: To request deletion of your personal information where the applicable legal conditions are met.

Right to restriction: To request that we restrict certain processing activities in circumstances provided by law.

Right to data portability: To receive certain personal information you have provided to us in a structured, commonly used, machine-readable format and, where technically feasible and legally applicable, have it transferred to another controller.

Right to object: To object to processing based on legitimate interests in circumstances provided by law. You have an unconditional right to object to the processing of your personal data for direct marketing.

Right to withdraw consent: To withdraw consent at any time where processing is based on consent.

Right to lodge a complaint: To lodge a complaint with the competent data protection supervisory authority, particularly in the EU or EEA country where you live, work, or believe an infringement occurred.

These rights are subject to applicable legal conditions and exceptions.

To exercise your rights, please contact us using the contact details in Section 14. We may need to verify your identity before responding to your request.

We will respond within the time limits required by applicable law.

11. Children’s Privacy

Langlandia is not intended to encourage children to provide personal information without appropriate authorization.

Where parental consent is required by applicable law for an online service offered directly to a child, we will take the steps required to obtain or verify that consent.

If you are a parent or legal guardian and believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us.

We will review the matter and take appropriate steps in accordance with applicable law.

12. Third-Party Websites and Services

Langlandia.com may contain links to external websites, platforms, payment providers, video services, or other third-party resources.

When you visit or use these third-party services, their own privacy policies and terms may apply.

We do not control the privacy practices of independent third-party websites and are not responsible for their data processing activities. We encourage you to review the relevant privacy information before providing personal data to them.

This does not exclude any responsibility that cannot be excluded under applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, website technologies, business practices, or applicable legal requirements.

The updated version will be published on this page with a revised “Last Updated” date.

Where required by law, we will provide additional notice or request consent before implementing changes that require it.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

14. Contact Information

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or would like additional information about how your personal information is processed, please contact us:

Website: https://langlandia.com/

Email: langlandia@gmail.com

We will review and respond to privacy-related requests in accordance with applicable law.

Thank you for trusting Langlandia.

We are committed to providing educational Services while respecting your privacy and protecting your personal information.